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About Us

Security redefined

Citadel Freight was founded on a simple belief: your most valuable assets deserve the highest standard of protection. Today, we are the trusted partner for individuals, institutions, and governments worldwide.

our history

Building a legacy of trust

Citadel Freight was established in 2012 by security veterans James Whitfield and Elena Vasquez. What began as a small, high-security depository in Manhattan has grown into a global network of fortified vaults, serving clients from over 40 countries.

Our founders recognized a gap in the market: traditional banks offered storage, but lacked the specialized, military-grade security that high-value assets demand. We built Citadel Freight to fill that void – combining cutting-edge technology with old-fashioned discretion.

our purpose

Mission & objectives

Guiding principles that define everything we do

Our Mission

To provide unparalleled security and peace of mind for our clients, ensuring their most precious assets are protected by the most advanced systems and dedicated professionals in the industry.

Our Vision

To be the global benchmark for secure asset storage and logistics – a name synonymous with absolute trust, innovation, and discretion.

Key Objectives
  • Maintain zero‑breach security record
  • Expand to 5 global vaults by 2030
  • Achieve carbon‑neutral operations by 2040
  • Continuous investment in AI & robotics
core values

What we stand for

Security first

Every decision, every investment – measured by how it enhances protection.

Absolute discretion

Client privacy is non‑negotiable. We operate with the utmost confidentiality.

Innovation

We continuously adopt the latest security technologies to stay ahead.

Client partnership

We build lasting relationships based on trust and transparent communication.

faq

Frequently asked questions

Quick answers to common inquiries

How quickly will I get a response?
Our team typically responds to all inquiries within 2 hours during business hours (Mon–Fri, 8 AM – 8 PM EST). For urgent matters, please call our 24/7 secure hotline.
Yes, absolutely. All communications are encrypted using 256-bit SSL and handled with the utmost discretion. We treat every inquiry with strict confidentiality and never share client information.
Yes, appointments are required for security reasons. Please contact us to schedule a private tour of our facilities. We offer guided tours that showcase our security systems and storage options.
We store a wide range of high-value assets including gold, silver, platinum, diamonds, precious gems, fine art, collectibles, important documents (wills, deeds), and luxury watches. Each asset is individually sealed and insured.
Yes, we operate globally with vault locations in New York, London, and Singapore. We also offer armed transport services worldwide, with GPS tracking and real-time alerts for all shipments.

Ready to secure your assets?

Speak with our team today – we're here to answer your questions.

Contact us